What does refurbished mean?
Refurbished means that a computer has been used and subsequently reset and added value in a process. Reset means that the computer is anonymized, data deleted, tested and cleaned to enter a new cycle on the market.
Teqcycle is a refurbished product in the highest class. The product has undergone technical and physical treatment, so it appears almost new. Battery has a minimum of 70% capacity (compared to new).
What is the difference between Teqcycle and other refurbished computers?
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What is the difference between Premium and Premium+?
Premium+ is a product renewed to a perfect condition. The product has been enhanced in value and repainted so that it feels like new. 3 year carry-in warranty (battery 1 year). Battery capacity >80% (compared to new).
Premium is a product in very good condition. The product has been enhanced and polished or leathered so that it feels almost like new. 2 year carry-in warranty (battery 90 days). Battery capacity >70% (compared to new).
How much has a Teqcycle computer been used?
We get our used computers primarily from companies. A company typically changes equipment after 2-4 years. Computers used in business have a robust design and reliable construction, which in theory can easily last 10 years or more with proper treatment.
Our Teqcycle products consist only of the best top-performing models, which are made to last for many years and which we are sure can be reused several times. All Teqcycle laptops get a complete makeover.
What does the warranty cover?
As a consumer, you have certain fundamental rights according to consumer legislation, such as the right of complaint and cancellation. You can assert these rights against the trader from whom you bought your product.
The Teqcycle product warranty covers faults and defects, just like with new products, and includes:
- 2-3 year product warranty which covers any errors and defects in the product (not battery).
- Battery warranty is 90 days for Teqcycle Premium and 1 year for Teqcycle Premium+.
Warranty covers all European countries.
How long is the right of complaint?
There is the same right of complaint on Teqcycle as on new products. As with new products, batteries have a limited right of complaint.